Altigen Technologies (OTC:ATGN)

Altigen Communications (OOTC:ATGN) ($0.71; $17.3M market cap),  a SaaS/Cloud communications management/call center solutions provider announced Q4 2023 results:

• Sales of $3.5 million vs $3.6 million in the prior year
• Cloud revenue of $1.98 vs $1.94 in the prior year
• Non-GAAP EPS of $0.01 vs $0.01 in the prior year

“Fiscal 2023 was a pivotal year for Altigen during which we launched a number of new cloud solutions while integrating the ZAACT Consulting acquisition into the company", said Jerry Fleming, Altigen President and CEO. "We now have the foundation firmly in place for our new UCaaS and CCaaS solutions, enabling the rollout of these solutions to both current and new prospective customers. During the latter part of the year we also kicked off development of the first of several AI initiatives, principally targeting financial services institutions. In summary, I believe the company is well positioned to drive business growth as we head into fiscal 2024”

Conference call highlight on new product offerings:

“Our FY 2023 cloud revenues were essentially flat compared to FY 22. This can primarily be attributed to the relatively late in the quarter release dates of our new solutions. As a result, we did not experience substantial revenue contribution from those solutions in FY 23. We do expect that to change and realize a much more significant revenue contribution in FY 24”

Altigen Communications (OOTC:ATGN) ($0.87; $21.1M market cap), a SaaS/Cloud communications management/call center solutions provider recently received a large renewal contract from the Connecticut Department of Transportation. Contract value for up to $12.0 million, 5 times larger than original contract from 2016. 

CoreInteract has been selected as preferred Microsoft solution

Altigen Communications  (OOTC:ATGN) ($1.13; $27.0),  a SaaS/Cloud communications management/call center solutions provider,  announced  its CoreInteract Suite has been selected as a Microsoft preferred solution in the Microsoft Commercial Marketplace.

"We are very pleased that CoreInteract has been recognized by Microsoft as a Preferred Solution," said Mark Allen, Altigen's Chief Product Innovation Officer. "This is certainly a testament to the great work our development team has done to build applications that enhance the capabilities of Microsoft Teams Phone System. We're also excited about the opportunities we see in the market for the entire CoreInteract suite of solutions, which includes the CoreInteract digital customer engagement platform, the CoreEngage app for enterprise users, the Workgroup Insights real-time reporting application and CoreAttendant application for company operators and receptionists."

Altigen Communications (OOTC:ATGN) ($0.86; $20.5M market cap), a SaaS/Cloud communications management/call center solutions see CEO Jeremiah Fleming buy 28,000 shares on the open market at average price of ~$0.91. After years of no insider transactions, this marks the second buy in the past 3 months.

Altigen Communications   (OOTC:ATGN) ($2.31; $53.2M market cap), a SaaS/Cloud communications management/call center solutions, announced the release of CoreInteract, the first AI-based enterprise customer engagement platform for Microsoft. 

“Over the next several months Altigen will be adding SMS, Web Chat, Email, Social Media and analytics to CoreInteract's routing, queuing, and reporting engine.

The true elegance of CoreInteract's design is that it does not require a separate desktop application, as all communications channels are delivered natively through the Microsoft Teams client already in place", said Mark Allen, Altigen's Chief Technology Officer. Allen goes on to explain, "One of our key design goals was to remove the need for Teams users to constantly switch between multiple applications to interact and engage with their customers. CoreInteract also integrates with Microsoft Dynamics 365 to further enhance employee productivity and customer service."

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Altigen Communications  (OOTC:ATGN) - SaaS/Cloud phone management/call center solutions announced that it has selected Atlantis Telecom as its strategic partner for Omni-Channel Cloud Contact Center. The solution will be fully integrated with Altigen's MaxCS IP PBX, Microsoft Skype for Business and Teams Phone System and exclusively delivered as a managed cloud service by Altigen in the US and UK markets.

"We've evaluated many, many omni-channel contact center solutions for well over a year", said Jeremiah Fleming, President & CEO of Altigen. "Our objective was to identify an organization with which we could establish a true strategic partnership based on industry leading product functionality, alignment of vision and the ability to exclusivity distribute a solution in our core markets. Atlantis Telecom met all of those key requirements."

"The FrontStage solution offers an extremely comprehensive feature set, provides extensive customization capabilities, and integrates with all of our targeted UC platforms. Better yet Atlantis and Altigen share a similar vision of the Unified Communications and Omni-Channel Contact Center markets, which has served to foster a very tight working relationship between our companies."

Under the agreement Altigen will exclusively offer FrontStage to end user organizations and reseller partners as a Microsoft Azure-based managed cloud service in the US and UK markets. In addition, Atlantis Telecom will incorporate Altigen's MaxCS IP PBX into FrontStage as a core call processing platform. The companies have also agreed to perform joint development on the integrated solution as well as to conduct joint sales and marketing activities.

GB Altigen Communications  (OOTC:ATGN) ($0.86; $19.8M market cap),  a SaaS/Cloud phone management/call center solutions company, announced a business partnership with Cisilion, a leading UK head quartered IT systems integrator and managed service provider.

“The focus of the partnership between the two companies will be on delivering and enhancing the value of Microsoft Teams Phone System and Skype for Business. Altigen's solutions include Teams Direct Routing, a new Intelligent Call Routing application, workgroup call routing and queuing, as well as enterprise contact center applications. The combination of the solutions developed by Altigen and Cisilion's Unified Communications expertise enable the delivery of world-class communications capabilities to mid-size and large enterprise customers globally.”

Altigen Communications (OOTC:ATGN) ($0.60; $10.0M market cap), a SaaS/Cloud phone management/call center solutions provider, was added to Maj’s favorite stock list in early December 2017 (Listen to 12/1/2017 podcast here)

With top line growth beginning to trend up and new partnerships to be announced, we are now coding ATGN as a GeoBargain, as our confidence in its growth trajectory has strengthened.

SAN JOSE, CA--(Marketwired - Mar 15, 2016) - AltiGen Communications, Inc. (OTCQX: ATGN), a leading provider of Microsoft-based IP-PBX and Contact Center solutions, is pleased to announce the general availability of the company's MaxACD 7.0, multi-channel contact center for Skype for Business and Office 365.

AltiGen's MaxACD Contact Center 7.0 is based on Microsoft's recommended architecture, with native integration to Skype for Business utilizing UCMA and UCWA APIs. It adds Web Chat Queuing and Routing to powerful contact center features already present in the current version of MaxACD, which includes: skills-based routing, automatic call distribution, multi-level auto attendant, call recording, and real-time monitoring and reporting. Management and administration has also been made easier with the new web-based Admin console. The new MaxACD 7.0 enables enterprises to enhance customer interaction and improve productivity.

"The new Web Chat functionality will add another dimension to the contact center," said Aaron Ferraiuolo, President at UpTime Sciences, a leading AltiGen MaxACD partner. "The ability to provide real-time engagement with customers via the website will be very valuable for enterprises that are looking to enhance sales, customer service or support."

As a turn-key, all software solution, MaxACD runs on industry standard hardware and can be deployed on-premises or in the cloud utilizing VMware or Hyper-V virtualization. AltiGen offers simple, flexible and cost-effective licensing options which include upfront perpetual or subscription-based licenses.

"With more and more enterprises adopting Skype for Business to replace their old PBX, there is a growing demand for business-critical features like advanced auto attendant and sophisticated intelligent routing capabilities," said David Tang, Vice President of Cloud Solutions at AltiGen. "As a native trusted application, MaxACD enhances Skype for Business with the PBX and contact center features required to meet the needs of today's enterprises."

ATGN ($0.38) reported third quarter 2015 results:

• Q3 2015 sales of $2.2 million vs $2.2 million in the prior year period.

• Q3 2015 non-gaap earnings of $112,000 vs a net loss of $155,000 in the prior year.

The company offered no commentary in its press release.  However, during the associated conference call ATGN discussed the continued transition to a software/cloud based model.   Recurring revenues now and for the first time account for over 50% of revenues for the quarter.  The company stated as it ramps up its cloud offerings, top line sales will be affected a bit, but that gross margins are increasing.  We believe savvy investors who understand the SaaS model will realize ATGN is moving in the right direction in that its recurring revenues are beginning comprise an increasing share of the company’s sales.  If the trend continues, as the company believes it will, we believe investors will bid up the company’s EV/Sales multiple.  Fully diluted  EV/Sales multiple stands at 1.6.  We will maintain our long position as the company continues its cloud offering expansion.  

Second Quarter 2015 Results

Revenue for the second quarter of fiscal year 2015 was $2.5 million, in comparison to $2.4 million for the second quarter of fiscal year 2014, an increase of 5%. Net income for the second quarter of fiscal 2015 from continuing operations was $107,000, or $0.00 per share (diluted), compared with net loss of $84,000, or $0.00 per share in the same period in fiscal 2014. Gross margin in the second quarter of fiscal 2015 was 80.1%, compared to 72.8% in the same period in 2014. Operating expenses for the second quarter of fiscal 2015 totaled $1.9 million, compared to $1.8 million during the same period a year ago.

For the six months of the year, revenue was $5.2 million, compared to $4.9 million during the same period in fiscal 2014, an increase of 7%. Net income was a record $526,000, or $0.02 per share (diluted), compared with net loss of $262,000, or $0.01 per share in the same period in fiscal 2014. Gross margin was 80.0% for the first six months of fiscal 2015, compared to 72.3% in the same period in 2014. Operating expenses for the second quarter of fiscal 2015 totaled $3.6 million, compared to $3.8 million in the comparable period last year.

The increase in gross margin for both the three and six month period was primarily due to an increase in the number of software only transactions in fiscal year 2015.