Altigen Communications Inc (OTC:ATGN)


Tuesday, December 3, 2019


Altigen Communications  (OOTC:ATGN) - SaaS/Cloud phone management/call center solutions announced that it has selected Atlantis Telecom as its strategic partner for Omni-Channel Cloud Contact Center. The solution will be fully integrated with Altigen's MaxCS IP PBX, Microsoft Skype for Business and Teams Phone System and exclusively delivered as a managed cloud service by Altigen in the US and UK markets.

"We've evaluated many, many omni-channel contact center solutions for well over a year", said Jeremiah Fleming, President & CEO of Altigen. "Our objective was to identify an organization with which we could establish a true strategic partnership based on industry leading product functionality, alignment of vision and the ability to exclusivity distribute a solution in our core markets. Atlantis Telecom met all of those key requirements."

"The FrontStage solution offers an extremely comprehensive feature set, provides extensive customization capabilities, and integrates with all of our targeted UC platforms. Better yet Atlantis and Altigen share a similar vision of the Unified Communications and Omni-Channel Contact Center markets, which has served to foster a very tight working relationship between our companies."

Under the agreement Altigen will exclusively offer FrontStage to end user organizations and reseller partners as a Microsoft Azure-based managed cloud service in the US and UK markets. In addition, Atlantis Telecom will incorporate Altigen's MaxCS IP PBX into FrontStage as a core call processing platform. The companies have also agreed to perform joint development on the integrated solution as well as to conduct joint sales and marketing activities.

Tuesday, February 5, 2019


GB Altigen Communications  (OOTC:ATGN) ($0.86; $19.8M market cap),  a SaaS/Cloud phone management/call center solutions company, announced a business partnership with Cisilion, a leading UK head quartered IT systems integrator and managed service provider.

“The focus of the partnership between the two companies will be on delivering and enhancing the value of Microsoft Teams Phone System and Skype for Business. Altigen's solutions include Teams Direct Routing, a new Intelligent Call Routing application, workgroup call routing and queuing, as well as enterprise contact center applications. The combination of the solutions developed by Altigen and Cisilion's Unified Communications expertise enable the delivery of world-class communications capabilities to mid-size and large enterprise customers globally.”

Friday, February 16, 2018


Altigen Communications (OOTC:ATGN) ($0.60; $10.0M market cap), a SaaS/Cloud phone management/call center solutions provider, was added to Maj’s favorite stock list in early December 2017 (Listen to 12/1/2017 podcast here)

With top line growth beginning to trend up and new partnerships to be announced, we are now coding ATGN as a GeoBargain, as our confidence in its growth trajectory has strengthened.

Tuesday, March 15, 2016

Comments & Business Outlook

SAN JOSE, CA--(Marketwired - Mar 15, 2016) - AltiGen Communications, Inc. (OTCQX: ATGN), a leading provider of Microsoft-based IP-PBX and Contact Center solutions, is pleased to announce the general availability of the company's MaxACD 7.0, multi-channel contact center for Skype for Business and Office 365.

AltiGen's MaxACD Contact Center 7.0 is based on Microsoft's recommended architecture, with native integration to Skype for Business utilizing UCMA and UCWA APIs. It adds Web Chat Queuing and Routing to powerful contact center features already present in the current version of MaxACD, which includes: skills-based routing, automatic call distribution, multi-level auto attendant, call recording, and real-time monitoring and reporting. Management and administration has also been made easier with the new web-based Admin console. The new MaxACD 7.0 enables enterprises to enhance customer interaction and improve productivity.

"The new Web Chat functionality will add another dimension to the contact center," said Aaron Ferraiuolo, President at UpTime Sciences, a leading AltiGen MaxACD partner. "The ability to provide real-time engagement with customers via the website will be very valuable for enterprises that are looking to enhance sales, customer service or support."

As a turn-key, all software solution, MaxACD runs on industry standard hardware and can be deployed on-premises or in the cloud utilizing VMware or Hyper-V virtualization. AltiGen offers simple, flexible and cost-effective licensing options which include upfront perpetual or subscription-based licenses.

"With more and more enterprises adopting Skype for Business to replace their old PBX, there is a growing demand for business-critical features like advanced auto attendant and sophisticated intelligent routing capabilities," said David Tang, Vice President of Cloud Solutions at AltiGen. "As a native trusted application, MaxACD enhances Skype for Business with the PBX and contact center features required to meet the needs of today's enterprises."

Thursday, July 23, 2015

Comments & Business Outlook

ATGN ($0.38) reported third quarter 2015 results:

  • Q3 2015 sales of $2.2 million vs $2.2 million in the prior year period.

  • Q3 2015 non-gaap earnings of $112,000 vs a net loss of $155,000 in the prior year.

The company offered no commentary in its press release.  However, during the associated conference call ATGN discussed the continued transition to a software/cloud based model.   Recurring revenues now and for the first time account for over 50% of revenues for the quarter.  The company stated as it ramps up its cloud offerings, top line sales will be affected a bit, but that gross margins are increasing.  We believe savvy investors who understand the SaaS model will realize ATGN is moving in the right direction in that its recurring revenues are beginning comprise an increasing share of the company’s sales.  If the trend continues, as the company believes it will, we believe investors will bid up the company’s EV/Sales multiple.  Fully diluted  EV/Sales multiple stands at 1.6.  We will maintain our long position as the company continues its cloud offering expansion.  

Wednesday, April 22, 2015

Comments & Business Outlook

Second Quarter 2015 Results

Revenue for the second quarter of fiscal year 2015 was $2.5 million, in comparison to $2.4 million for the second quarter of fiscal year 2014, an increase of 5%. Net income for the second quarter of fiscal 2015 from continuing operations was $107,000, or $0.00 per share (diluted), compared with net loss of $84,000, or $0.00 per share in the same period in fiscal 2014. Gross margin in the second quarter of fiscal 2015 was 80.1%, compared to 72.8% in the same period in 2014. Operating expenses for the second quarter of fiscal 2015 totaled $1.9 million, compared to $1.8 million during the same period a year ago.

For the six months of the year, revenue was $5.2 million, compared to $4.9 million during the same period in fiscal 2014, an increase of 7%. Net income was a record $526,000, or $0.02 per share (diluted), compared with net loss of $262,000, or $0.01 per share in the same period in fiscal 2014. Gross margin was 80.0% for the first six months of fiscal 2015, compared to 72.3% in the same period in 2014. Operating expenses for the second quarter of fiscal 2015 totaled $3.6 million, compared to $3.8 million in the comparable period last year.

The increase in gross margin for both the three and six month period was primarily due to an increase in the number of software only transactions in fiscal year 2015.