ATGN CEO Jerry Fleming On A Competitive Advantage; AI Solutions Also Posited [2/23/2024 Clip Rewind]

In this clip from our Skull Session Morning Briefing with Altigen Communications, Inc. (OTCQB:ATGN) CEO Jerry Fleming and Joe Hamblin, the company's new Chief Digital and Transformation Officer, on February 23, 2024, Jerry Fleming discusses Altigen's AI solutions.

Jerry Fleming discusses Altigen's AI solutions, emphasizing their potential revenue impact and applicability to Fiserv's customer base. He outlines the development of AI analytics for Interactive Voice Response (IVR), offering actionable insights to improve customer service and increase revenue.

Fleming also highlights Altigen's unique product offering, leveraging integration with Fiserv''s core processors for a competitive advantage. He addresses a question about the expansion beyond Fiserv and the strategic partnerships necessary to build on this advantage.

Finally, he previews upcoming AI solutions for live context center agents and web-based conversational AI, underscoring Altigen's commitment to enhancing customer experiences in the financial services sector.